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6/20/2018

The arrest of Audi CEO Rupert Stadler for his alleged bid to quash an investigation into emissions cheating is likely to cause financial problems for parent Volkswagen Group and continued disagreement among board members, writes Edward Taylor.

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Reuters
6/20/2018

Let your personality come through at the job interview so the recruiter can assess your enthusiasm, whether you'd be a good cultural fit and if you're right for the job, CEO Jeevan Balani writes. Find opportunities to talk about previous jobs, such as why you pursued them and what you enjoyed most about them.

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Glassdoor
6/20/2018

A lawsuit filed by the Equal Employment Opportunity Commission against Prime calls attention to underreported cases of sexual harassment in the trucking industry. Meanwhile, a judge in Iowa is allowing unsealing of documents in a class-action lawsuit filed by more than 100 female truck drivers, who allege sexual misconduct, threats and retaliation from male drivers at CRST International.

6/20/2018

Forty-two trade associations have banded together to advocate for the DRIVE-Safe Act in an effort to address a shortage of truck drivers. Among other things, the act would allow drivers under the age of 21 to participate in interstate commerce.

6/20/2018

Leadership behaviors that hurt your credibility include failing to follow through and giving negative feedback publicly, writes John R. Stoker. He lists eight other behaviors to watch out for, including a lack of emotional control.

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SmartBrief/Leadership
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John R. Stoker
6/20/2018

Every organization can excel at making difficult decisions with a structured process in place, writes Art Petty. He offers eight concepts to improve these conversations, such as keeping conversations and opinions related to business matters.

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Art Petty
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Art Petty
6/20/2018

Managers can temper the difficult act of firing by helping the dismissed person focus on the future, write Karin Hurt and David Dye. "At the heart of terminating employees with grace and dignity is the understanding that the human being in front of you has strengths and value -- strengths and value that just don't work in this current position," they write.

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Let's Grow Leaders
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Karin Hurt, David Dye
6/20/2018

Businesses inadvertently make customers feel clueless because of poor instructions, inadequate access to information or antiquated terminology, writes Micah Solomon.

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Inc. online
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Micah Solomon
6/20/2018

Otis Elevator is a company built on a combination of reliable technology and customer service, and that won't change even as automation and other technologies take over some parts of the work, says company President Judy Marks. "[T]here are absolutely just as important roles for humans in terms of the analysis they bring, the passion they bring, and the ability to continue flow all the way through the process," she says.

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Otis Elevator
6/20/2018

The Hurricane Turn rail service in Alaska might be the last "flag stop" passenger train in the US, writes Kurt Kohlstedt. The train has no scheduled stops, instead picking up passengers along the tracks who are waving a white flag.

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99% Invisible podcast