Leaders who admit their mistakes and take responsibility show self-awareness and strength, notes John Baldoni in this blog post and video. "Leaders accomplish very little by themselves -- they survive or fail on the actions of those they lead," he says.
Employees need to be fully energized or their creativity and innovation may suffer, writes Brett Steenbarger, an associate professor at SUNY Upstate Medical University. "In the environment energized by the right leadership, we tap into hidden strengths and become better versions of ourselves: seeing more, doing more, learning more," he notes.
Democrats joined with Republicans to advance a stopgap spending bill in an 81-18 vote. The measure, which could reopen the government through Feb. 8, still needs final approval from the Senate and to pass in the House.
White papers, webinars and other content are traditional tools for generating business-to-business sales, but the ascent of millennials in the business world is encouraging the use of some other tactics. Kate Talbot explores three key areas to consider: video, events and influencer marketing.
Forty-eight percent of employers in a Paychex survey indicate that they would support some kind of mandatory paid leave legislation. However, disagreement remains about who should pay for such a policy, with 40% of respondents saying employers should pick up the tab and 43% pointing to the federal government.
A formal deal plan is a great way to ensure the sales process is approachable for the prospect and keeps the sales representatives and buyer on the same page, writes Dan Tyre. After completing a deal plan, make sure you have buy-in from all stakeholders and address any objections right away, Tyre advises.
Sales representatives should always ask potential buyers to consider what will happen if they don't make a move during sales meetings, writes Heather Morgan. It's also important to identify the decision-makers at the company, so all of the people involved in the buying process can be accounted for.
E-commerce requires a strong desktop presence even as companies prepare their websites for mobile devices, writes Ashley Ward. Other keys to e-commerce success include ads that make use of emotional triggers, price guarantees, free shipping and product reviews that can serve as social proof for prospective buyers.
Although the US economy is currently growing, a slowdown in growth could come in the next few months due to the Federal Reserve's three rate hikes in 2017, writes Daniele Palumbo. Meanwhile, unemployment fell to 4.1% in December and is close to its record level of 3.9% in 2001.
United Airlines is testing a program to reduce passenger frustration over flight delays by providing more details via text messages. The new approach will be tested in Phoenix and Houston.
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