Companies with reverse logistics management software must ensure their software can communicate with multiple systems and manage input from various subcontractors and stakeholders, writes Tom DeVroy of IFS North America. "A technician in the field should be able to access tutorials on various repair processes, which in turn makes those with less experience more productive while increasing first-time fix rate," he writes.
Returns are more common with e-commerce orders, but many frequent returners are also great customers, so companies should be cautious about banning them, writes John Larson. Companies that dismiss customers without a careful analysis of net sales revenue are only hurting themselves, he argues.
The Clean at Sephora initiative has called on Australian brands like Go-To, Dr Roebuck's and Edible Beauty to extend its mission of sharing clean, transparent beauty. The retailer has worked closely with the brands to help them expand in the US market by re-imagining packaging and undertaking other collaborative efforts.
Ulta Beauty is welcoming new bath and body products from The Vintage Cosmetic Company, including a gel bead face mask that can be cooled or warmed. The Cosy Comfort Kit will be included in the brand's gift set range and contains a gel bead eye mask and gel bead comfort pack.
Bram is the name of both a clay pot and shop in Sonoma, Calif., that is the only store in the US specializing in clay cookware. "The pots can be used in the oven or on top of the stove (with a heat diffuser) or on the grill or in a wood-fired oven," store owner Ashrf Aimasri said.
OXO's new Coffee Grinder, which can hold three-quarters of a pound of coffee beans, has 15 settings and a one-touch start timer. The stainless steel appliance is only available on Amazon and the company's site.
Crate & Barrel has teamed with lifestyle and wedding blog 100 Layer Cake to launch a new collection of festive paper goods, including plates, napkins, wall decorations and cocktail stirrers. The items are perfect for parties and bridal showers.
Manufacturers can increase profit, streamline their operations and achieve other benefits when their entire process is automated, not just the production aspect, writes Tim Matheny, president of ECS Solutions. Matheny shares two examples of this.
Manufacturers that invest in instrumentation early are in the best position to realize its benefits, such as the ability to make decisions in real time, writes InfluxData Chief Marketing Officer Mark Herring. "Savvy, data-driven manufacturers understand that instrumentation provides the foundation for real-time control and the development of adaptive systems that enable businesses to thrive in this rapidly changing world," Herring writes.
Industrial control systems should be developed with components that are securable or "secure by design," Eric Cosman of ARC Advisory writes. To accomplish this, he asserts, suppliers "must have access to a consistent set of requirements developed and vetted by the integration providers and asset owners."